Most pop-up blockers live in your browser settings, not in separate security software
Your web browser — Chrome, Firefox, Safari, or Edge — has a built-in pop-up blocker that runs by default. It stops most unwanted windows from opening, but it also blocks legitimate pop-ups you might actually need: login windows for banking, file read prompts, appointment scheduling forms, or support chat boxes. Turning it off takes less than a minute and works the same way across all major browsers.
If you use separate security software like Norton, McAfee, or Bitdefender, that program may have its own pop-up blocker layered on top of your browser's. You may need to disable both to see a pop-up that one of them is blocking. The browser setting is almost always the faster place to start.
Key Takeaways
- Chrome, Firefox, Safari, and Edge all have built-in pop-up blockers in their settings that you can turn off in under a minute.
- You can disable the blocker entirely or add a single website to an exception list so only that site's pop-ups come through.
- If your security software also blocks pop-ups, you may need to check its settings separately from your browser.
- Turning off pop-up blocking makes your browser slightly more vulnerable to malicious ads, so re-enable it when you are done with the site that needs it.
How to disable pop-up blocking in Chrome
Open Chrome and click the three vertical dots in the top right corner. Select Settings, then click Privacy and security in the left sidebar. Choose Site settings. Scroll down and click Pop-ups and redirects. Toggle the switch at the top to Off.
This disables the blocker for all websites. If you want to keep blocking on everywhere except one site, leave the toggle On instead. Scroll down to Allow and click Add. Type the website address (for example, bankofamerica.com) and click Add. Now pop-ups will work on that site only.
How to disable pop-up blocking in Firefox
Open Firefox and click the three horizontal lines in the top right. Select Settings, then click Privacy & Security in the left sidebar. Scroll down to Permissions and find Pop-ups. Uncheck the box next to Block pop-up windows.
To allow pop-ups on just one website instead, leave the box checked. Click the Exceptions button next to it. Type the website address and click Allow, then Save Changes. Firefox will now let that site open pop-ups while blocking them everywhere else.
How to disable pop-up blocking in Safari
Open Safari and click Safari in the menu bar at the top of your screen. Select Settings (or Preferences on older Macs). Click the Security tab. Uncheck the box next to Block pop-up windows.
Safari does not have a built-in exception list for individual websites. If you need pop-ups on only one site, you will need to disable the blocker, visit that site, then turn it back on when you are done.
How to disable pop-up blocking in Microsoft Edge
Open Edge and click the three dots in the top right. Select Settings, then click Privacy, search, and services in the left sidebar. Scroll down to Site permissions and click Pop-ups and redirects. Toggle the switch to Off.
To add a single website to the allow list, leave the toggle On. Scroll down to Allow and click Add. Type the website address and click Add. Edge will then permit pop-ups from that site while blocking them elsewhere.
Checking your security software's pop-up blocker
If you have Norton, McAfee, Bitdefender, or another security suite installed, it may have its own pop-up blocker that works independently of your browser. Even if you turn off your browser's blocker, the security software's blocker can still stop a pop-up from appearing.
Open your security software and look for a Settings or Preferences menu. Search for Pop-ups, Web Protection, or Browsing Protection. The exact name varies by program. If you find a pop-up blocker setting, you can usually disable it entirely or add a website to an exception list. Consult your software's help documentation if you cannot locate the setting — the process differs between programs.
When to turn the blocker back on
Pop-up blockers exist because malicious websites use pop-ups to spread malware, trick you into clicking ads, or steal information. Disabling the blocker makes your browser more vulnerable to these threats. Once you have finished with the website that needed the pop-up, turn the blocker back on using the same steps you used to turn it off.
If you added a website to an exception list instead of disabling the blocker entirely, you do not need to do anything — the blocker stays on for every other site automatically.
Frequently Asked Questions
Why is a pop-up still blocked even though I turned off the blocker?
Your security software may have its own pop-up blocker running. Check your Norton, McAfee, Bitdefender, or other security program settings for a web protection or pop-up blocking feature. You may need to disable it separately from your browser's blocker.
Can I turn off the blocker for just one website instead of all websites?
Yes. In Chrome, Firefox, and Edge, you can add a website to an exception list so only that site's pop-ups come through while the blocker stays on for everywhere else. Safari does not have this option — you have to disable the blocker entirely or use a different browser for that site.
Is it safe to disable my pop-up blocker?
It is safer to add a single trusted website to an exception list than to disable the blocker entirely. If you do turn it off, use it only on websites you trust and turn it back on when you are done. Pop-ups are a common way malicious sites spread malware and scams.
What if the pop-up still does not appear after I disable the blocker?
The website itself may be broken, or your browser may be blocking it for a different reason — such as blocking third-party cookies or scripts. Try a different browser, clear your browser cache, or contact the website's support team to ask what they recommend.