Where to Find the Location Setting

Your account location on Roblox is set in your account settings under the "Billing" section, not under a general profile tab. Open Roblox on your device, click the gear icon in the top right corner, then select "Settings." From there, click "Billing" in the left menu — this is where Roblox stores your location data for payment processing and regional content.

The location you set here affects which currency you see prices in, which games appear in your recommendations, and which regional servers you connect to when playing. Changing it is straightforward, but the change takes effect when ready across your account, so make sure you want to update it before you save.

Key Takeaways

  • Your location setting lives in Settings > Billing, not in your profile or general account settings.
  • Changing your location changes the currency you see, the games recommended to you, and which regional servers you use.
  • You need to provide a valid address in the new location — Roblox will not accept a location without a real address tied to it.
  • The change takes effect when ready, so verify your new address is correct before you save.
  • If you have an active Roblox Premium subscription or a pending transaction, changing your location may affect billing until the next renewal.

Steps to Change Your Location

Go to Settings > Billing and look for the "Billing Address" field. Click on it to edit. You will see fields for street address, city, state or province, postal code, and country. Enter the address for the location you want to set — this must be a real address where you actually live or have a valid reason to use, because Roblox verifies addresses against payment methods.

After you fill in all the fields, click "Save" or "Update." Roblox will confirm the change and explore it to your account. Your new location will be active within a few minutes. If you see an error message saying the address is invalid, double-check the spelling and format — some countries require postal codes in a specific format, and Roblox will reject the entry if it does not match.

If you are changing your location because you moved, update your address as soon as you can. Roblox uses your billing address to determine regional pricing and content availability, so keeping it current prevents payment issues and ensures you see games and events relevant to your region.

What Happens When You Change Your Location

The currency displayed in the Roblox shop changes to match your new location. If you moved from the United States to Canada, prices that showed in USD will now show in CAD. This affects both Robux purchases and any in-game items priced in the local currency. Your wallet balance in Robux does not change, but the dollar amount you see next to it will reflect the new exchange rate.

Your game recommendations and the games shown on your home page may shift to reflect what is popular in your new region. Roblox also routes you to regional servers closer to your new location, which can improve connection speed and reduce lag when you play. Some games are region-locked and may become unavailable or available depending on where you move — this is usually due to licensing or content restrictions in specific countries.

If You Have an Active Subscription or Pending Payment

If you have Roblox Premium active, your next renewal will charge in the currency of your new location. For example, if you were paying $4.99 USD per month and you change your location to the United Kingdom, your next charge will be in GBP at the equivalent price. The subscription itself does not cancel — only the currency and amount change at renewal.

If you have a pending transaction or a purchase that has not yet processed, changing your location may delay it or cause it to fail. Contact Roblox Support through the Help page in Settings if a payment gets stuck after you update your address. They can reprocess it in your new location or help you troubleshoot the issue.

Changing Your Location on Mobile Devices

On the Roblox mobile app for iOS or Android, tap the three horizontal lines (menu icon) at the bottom right, then tap your username at the top. Scroll down and tap "Settings," then "Billing." The steps are the same as on a computer — edit your billing address, fill in the new location, and save. The mobile app may take a few extra seconds to refresh after you save, so wait for the confirmation message before closing the settings.

If the Billing section does not appear in your mobile settings, you may be using a child account with parental controls. Child accounts often have restricted billing settings, and a parent or guardian may need to update the location from their own account or from a computer. Check your account type in Settings > Account to see if parental controls are active.

Troubleshooting Location Change Issues

If Roblox rejects your address, the most common reason is a formatting error. Postal codes, state abbreviations, and street addresses must match the format Roblox expects for your country. Try entering your address exactly as it appears on official documents — your driver's license, utility bill, or bank statement. If you are moving to a country with a different address format than you are used to, look up the standard format for that country before you enter it.

If you see a message that your location cannot be changed right now, you may have a transaction in progress or a recent payment dispute. Wait 24 hours and try again. If the problem persists, go to Settings > Help and select "Contact Us" to reach Roblox Support. They can check your account status and tell you whether a transaction or security hold is blocking the change.

If your games are loading slowly or you are experiencing lag after changing your location, your connection may be routing to a different regional server. This usually improves within an hour as the change propagates. If lag continues, restart the Roblox app or your device to force a fresh connection to the nearest server in your new region.

Frequently Asked Questions

Can I change my location multiple times?

Yes, you can change your location as many times as you need. However, if you change it very frequently — multiple times per week — Roblox may flag your account for security review. If you are moving or traveling, change your location once and leave it until you settle in your new location.

Will changing my location delete my games or progress?

No. Changing your location does not affect your game library, your saved progress, your friends list, or any items you own. It only changes the currency you see and the regional servers you connect to.

What if I do not know my postal code in my new location?

Search online for your street address and the country or region you are moving to — most postal code lookup tools will return the correct code. You can also check your lease, utility bill, or bank statement once you arrive, as they will have the correct postal code printed on them.

Does changing my location affect my Robux balance?

Your Robux balance stays the same. Only the currency conversion shown next to the price changes. If you had 1,000 Robux before the change, you still have 1,000 Robux after.

Can I use a different address than where I actually live?

Roblox requires your billing address to match your payment method — the address on your credit card, debit card, or bank account. If the addresses do not match, the payment will fail. Use the address that matches your actual payment method.