Where to cancel depends on how you pay
Roblox Premium cancels differently depending on whether you pay through the Roblox website, your phone's app store, or a third-party payment method. The fastest route is usually the device where you set up the subscription — if you bought it through Apple's App Store, you cancel there; if you bought it through Google Play, you cancel there; if you bought it directly on Roblox.com, you cancel on the website. Cancelling in the wrong place won't work, so the first step is figuring out where your payment actually goes each month.
You can check where your subscription is active by logging into your Roblox account on a computer or phone, going to your account settings, and looking at the Billing section. It will show you which payment method is attached and when your next charge date is. Write down that date — you have until then to cancel without being charged again.
Key Takeaways
- Roblox Premium cancels through the payment method you used to buy it: the Roblox website, Apple App Store, Google Play, or Amazon Appstore.
- Cancelling through the wrong place will not stop your subscription, so check your Billing section first to see which payment method is active.
- You can cancel anytime, but you will be charged again on your next billing date if you do not cancel before then.
- After you cancel, you keep your Robux and Premium benefits until the end of your current billing period.
Cancel through Roblox.com if you paid directly
If you bought Roblox Premium directly on the website using a credit card, debit card, or PayPal, cancel it the same way. Log into your account on Roblox.com, click the gear icon in the top right corner to open Settings, then click Billing on the left side. You will see your active subscription listed with the next charge date.
Click the three dots next to your Premium subscription and select Cancel Subscription. Roblox will ask you to confirm — click Cancel again. Your subscription ends when ready, but you keep your Robux and Premium perks (like the monthly stipend and private servers) until your current billing period ends. You will not be charged again after that date.
Cancel through Apple App Store on iPhone or iPad
If you bought Roblox Premium through the App Store on an iPhone or iPad, you must cancel through Apple, not through Roblox. Open the Settings app on your device, tap your name at the top, then tap Subscriptions. Find Roblox in the list and tap it.
Tap Manage Subscription, then tap Cancel Subscription at the bottom. Apple will ask you to confirm your reason for cancelling — you can skip this or answer it. Tap Confirm Cancellation. Your Premium subscription will end at the end of your current billing period, and you will not be charged again. The change can take a few minutes to show up in your Roblox account.
Cancel through Google Play on Android phones and tablets
If you bought Roblox Premium through Google Play on an Android device, cancel it through the Google Play app or website. On your phone or tablet, open the Google Play app, tap your profile icon in the top right, then tap Payments and Subscriptions. Tap Subscriptions, find Roblox, and tap it.
Tap Cancel Subscription, then confirm. Google will ask if you want to keep the subscription — tap Yes, Cancel Subscription to finish. Your Premium will end at the end of your current billing period. If you prefer to cancel on a computer, go to play.google.com, sign in, click your profile icon, click Payments and Subscriptions, click Subscriptions, find Roblox, and click Cancel.
Cancel through Amazon Appstore if you use Fire tablets
If you bought Roblox Premium through the Amazon Appstore on a Fire tablet or Fire phone, cancel through Amazon. Open the Amazon Appstore app, tap the menu icon (three horizontal lines) in the bottom right, then tap Subscriptions. Find Roblox Premium and tap it.
Tap Cancel Subscription and confirm. Your Premium will end at the end of your current billing period. If you have trouble finding Subscriptions in the app, you can also cancel on a computer by going to amazon.com, signing in, clicking your account name, clicking Your Subscriptions, finding Roblox, and clicking Cancel.
What happens after you cancel
After you cancel, you keep your Robux balance and all Premium benefits until your current billing period ends. This means if you cancel on the 15th of the month but your billing date is the 25th, you still have Premium for those 10 days. You will not be charged on the 25th.
Once your billing period ends, you lose Premium status. You keep any Robux you earned or bought, but you stop receiving the monthly Robux stipend (usually 450 Robux), you can no longer create private servers, and you lose the Premium-only avatar items. You can buy Premium again anytime by going back to the same payment method and restarting the subscription.
If your subscription won't cancel
If you cancelled but were still charged, or if the cancel button is not showing up, the subscription may be active in a different place than you thought. Check all three locations: your Roblox Billing page, your phone's app store subscription settings, and any third-party payment method you use (like PayPal). Cancel in every place where Roblox Premium appears.
If you were charged after cancelling, contact Roblox Support through the Help page on Roblox.com. Click Contact Us, describe what happened, and include the date you cancelled and the date you were charged. Roblox can sometimes refund a charge if you cancelled before your billing date. For charges through Apple, Google, or Amazon, contact those companies directly — they handle refunds for app store subscriptions.
Frequently Asked Questions
Can I cancel Roblox Premium anytime, or is there a contract?
You can cancel anytime with no penalty. Roblox Premium is a month-to-month subscription, not a contract. You will be charged again on your next billing date only if you do not cancel before then.
Will I lose my Robux if I cancel Premium?
No. You keep all Robux you have earned or purchased, whether you have Premium or not. You only lose the monthly Robux stipend that comes with Premium after your billing period ends.
What if I cancel but forget to do it before my billing date?
If you were charged after cancelling, contact Roblox Support or your payment provider (Apple, Google, Amazon, or your bank) within a few days. Many will refund a charge if you ask within 30 days of the transaction.
Can I pause Premium instead of cancelling it?
Roblox does not offer a pause option. You can only cancel the subscription. If you want Premium again later, you can restart it through the same payment method.
Why does my cancel button say "manage subscription" instead?
This usually means you are in the wrong place. If you see "Manage Subscription" on Roblox.com but you bought through an app store, go cancel through that app store instead. The website and app stores are separate systems.