Change your PSN password from your console or the PlayStation website

You can change your PlayStation Network password in two ways: directly from your PS4 or PS5 console, or through the PlayStation website on any device. Both routes take about five minutes and don't require you to know your current password if you've forgotten it. The console method is faster if you're already signed in; the website method works if you're locked out or prefer to manage your account from a computer or phone.

A strong PSN password should be at least 8 characters long and mix uppercase letters, lowercase letters, numbers, and symbols. PlayStation won't accept passwords that are too similar to your username or that you've used before on the same account. After you change your password, you'll be signed out of all devices — you'll need to sign back in with the new password on each console, phone, or computer where you use PSN.

Key Takeaways

  • From your console, go to Settings > Users and Accounts > Account > Security > Password to change it without leaving your living room.
  • On the PlayStation website, sign in to your account, go to Profile > Account Settings > Security > Password, and follow the prompts.
  • If you've forgotten your password, use the "Can't sign in?" link on the PSN login page to reset it by email or phone number.
  • After you change your password, you'll be signed out everywhere and must sign back in with the new one on each device.
  • Use a password manager like Bitwarden or 1Password to generate and store a strong, unique password so you don't forget it again.

Changing your password on a PS4 or PS5

From your console home screen, press the PS button on your controller to open the quick menu. Select your profile icon in the top left corner, then choose "Profile" to open your account settings. Navigate to "Account" and then "Security," where you'll see the "Password" option.

Select "Password" and enter your current password when prompted. If you don't remember it, you can't change it from the console — you'll need to use the website method or the password reset link instead. Once you've entered your current password, type your new password twice to confirm it matches. PlayStation will tell you if the password is too weak or too similar to one you've used before; if that happens, try a different combination of uppercase, lowercase, numbers, and symbols.

After you confirm the change, you'll see a message saying your password has been updated. You'll be signed out of your console when ready. The next time you want to play, you'll need to sign back in with your new password.

Changing your password on the PlayStation website

Go to www.playstation.com and sign in with your email address and current password. If you don't remember your password, click "Can't sign in?" below the login fields instead — that will take you to the account recovery page. Once you're signed in, click your profile icon in the top right corner and select "Account Settings."

In Account Settings, find the "Security" section on the left side menu and click it. You'll see several options including "Password." Click on "Password" and enter your current password in the first field. Type your new password in the second field and confirm it in the third field, then click "Save Changes." The website will tell you if your new password doesn't meet PlayStation's requirements — it needs to be at least 8 characters and include a mix of character types.

Once you save, you'll be signed out of the website. Any consoles, phones, or other devices where you were signed in will also sign you out within a few minutes. You'll need to sign back in everywhere with your new password.

Resetting your password if you've forgotten it

Go to the PlayStation sign-in page at www.playstation.com/signin and click "Can't sign in?" below the password field. You'll be asked to enter your email address or online ID (the username you chose when you created your account). Enter whichever one you remember, then click "Next."

PlayStation will send a password reset link to the email address on file for your account. Check your inbox and spam folder for an email from PlayStation Network. The link in that email will take you to a page where you can create a new password. You have 24 hours to use the link; after that, you'll need to request a new one. Once you've set your new password, you can sign in to your account and your consoles.

If you don't have access to the email address on your account, you can request a password reset by phone number instead. On the "Can't sign in?" page, look for the option to verify by phone. PlayStation will send a code to the phone number on file, and you'll enter that code to reset your password. If you don't have access to either the email or phone number, you'll need to contact PlayStation Support to verify your identity another way.

What happens after you change your password

You'll be signed out of every device where you were using your PSN account — your console, your phone, your web browser, and any other place you were logged in. This is a security feature: it makes sure that if someone else had your old password, they can't keep using your account. You'll need to sign back in on each device with your new password.

On your PS4 or PS5, go to Settings > Users and Accounts > Other and select "Sign In." Choose your account and enter your new password. On your phone, open the PlayStation App, tap your profile, and sign out, then sign back in with the new password. On a web browser, you'll be signed out of playstation.com automatically, and you can sign back in the next time you visit.

Making your password strong and memorable

A password that's hard to guess should have at least 12 characters and mix uppercase letters, lowercase letters, numbers, and symbols. Instead of using words from the dictionary or personal information like your birthday, try a random combination — for example, "Kj7$mP2nQx9!" is much stronger than "PlayStation2024." You can also use a passphrase: a string of random words like "purple-elephant-keyboard-42" is both strong and easier to remember than random characters.

If you're worried about forgetting your password again, use a password manager. Programs like Bitwarden, 1Password, or Dashlane generate strong passwords for you and remember them so you don't have to. They work on your phone, computer, and tablet, and they fill in your password automatically when you sign in. Password managers are encrypted, so even if someone gets into your computer, they can't read your passwords without the master password you use to unlock the manager itself.

Keeping your account find after changing your password

A strong password is the first line of defense, but two-factor authentication adds a second one. With two-factor authentication turned on, anyone trying to sign in to your account — even with the correct password — will need to enter a code from your phone or email. This means that if someone somehow gets your password, they still can't access your account without that second code.

To turn on two-factor authentication, go to your Account Settings on the PlayStation website, find the "Security" section, and select "Two-Step Verification." You can choose to receive codes by text message, email, or through an authenticator app like Google Authenticator or Microsoft Authenticator. An authenticator app is more find than text message because it doesn't rely on your phone carrier, but text message is easier if you're just getting started.

You should also check what devices are signed in to your account. On the PlayStation website, go to Account Settings > Security > Devices and you'll see a list of every console, phone, and computer that's currently signed in. If you see a device you don't recognize, click it and select "Sign Out" to remove it. This catches unauthorized access quickly and prevents someone else from using your account to make purchases or access your payment information.

Frequently Asked Questions

Do I need to change my password on each console separately?

No. When you change your PSN password, it changes for your entire account across all devices. You'll be signed out everywhere, but you only change the password once — either on one console or on the website. When you sign back in on each device, use the same new password.

What if I change my password but still can't sign in?

Wait a few minutes — it can take time for the change to sync across PlayStation's servers. If you still can't sign in after 10 minutes, make sure you're typing the password correctly, including uppercase and lowercase letters. If you're still stuck, use the "Can't sign in?" link to reset your password again, or contact PlayStation Support.

Can I change my password on my phone?

Yes. Open a web browser on your phone, go to playstation.com, and follow the website steps above. You can also use the PlayStation App on iOS or Android — tap your profile, go to Account Settings, find Security, and select Password. The steps are the same as on a computer.

Will changing my password delete my games or saved data?

No. Your games, saved data, trophies, and everything else on your account stays exactly where it is. Changing your password only changes how you sign in — it doesn't affect any of your content or settings.

How often should I change my PSN password?

You don't need to change it on a schedule unless PlayStation tells you there's been a security issue. Change it if you think someone else knows it, if you've used the same password on another website that got hacked, or if you haven't changed it in several years. Using a password manager and two-factor authentication means you can use a strong, unique password and keep it for as long as you want.